FAQs
The venues
Venue addresses & locations
North Pole Greenwich - 131 Greenwich High Road, London, SE10 8JA
Lokanta Greenwich - 11-13 Greenwich Church Street, London, SE10 8B
Soiree Restaurant Essex - 79 Queen's Rd, Buckhurst Hill IG9 5BW
Vauxhall Food & Beer Garden - 6A S Lambeth Pl, London SW8 1SP
Difference between the venues?
Lokanta Greenwich
Our day party offers sophisticated decor and the perfect place to let your hair down! The food & drinks menu offers a modern Turkish touch with a DJ playing non-stop party anthems!
North Pole Greenwich
Our daytime & dinner party venue with everything pink and neon signs! Has the best selfie spots & non-stop party atmosphere! If you are looking to party the night away with our DJ, this is the place for you.
Soiree Essex
Another daytime party venue that has a super classy feel, unreal Tukrish menu and even tastier drinks! This place offers BRUNCH VIBES to the fullest!
Vauxhall Food & Beer Garden
Home to our Lovebrunch Festivals which happen every Summer/Christmas! This space offers food, drinks, entertainment and arcade games.
If you would like to see each venue in action for our bottomless brunches, head over to our TikTok.
Wheelchair accessible?
North Pole Greenwich is not wheelchair accessible as the restaurant is upstairs and does not have a disabled toilet.
Lokanta Greenwich is accessible but no disabled toilet.
Soiree is accessible but no disabled toilet.
Vauxhall Food & Beer Garden is wheelchair accessible and has a disabled toilet.
Dress code?
We want you to feel your best when brunching with us!
You can go glam / dressy / smart-casual / casual.. whatever you feel most comfortable and appropriate for a bottomless brunch party!
We do not allow tracksuits.
Age restrictions?
Yes, strictly 18+ only. ID will be required.
Can I book for a large group?
Yes, we can host to almost any size table. Some venues have different seating arrangements but there is no limit on group sizes.
Feel free to contact us with any questions before making your reservation.
Can I choose my table?
Unfortunately not, tables are made specifically for the amount of people we have in that day and table plans change week to week.
I have lost something at one of the venues?
Please contact us at info@lovebrunch.co.uk and we will see if they have found anything!
Your booking
What's included in my ticket?
Lokanta Greenwich
- 3 hour brunch party
- 2 course meal (x2 starters or starter&main or main&dessert)
- 90 mins bottomless drinks
- Live entertainment (DJ)
North Pole Greenwich
- 3 hour brunch seating
- 2 course meal (x2 starters or starter&main)
- 90 mins bottomless drinks
- Live entertainment (DJ)
Soiree Essex
- 3 hour brunch party
- 2 course meal (x2 starters or starter&main)
- 90 mins bottomless drinks
- Live entertainment (DJ)
Festivals
- All-day party
- 60 mins bottomless drinks
- x1 food token
Cancellation/refund policy
All booking fee's are non-refundable.
If you would like to cancel/transfer your reservation, we require 72 hours’ notice to honour your request.
Please have a new date in mind when requesting to transfer your booking.
If you cancel your table with less than 72 hours notice, your booking fees will be still be non-refundable and also non-transferable.
Someone on my table can no longer attend?
If your party reduces in numbers, please let us know ASAP.
If you have already pre-ordered their food, we need to know what meals to remove so we can alert the kitchen/venue.
This person/s booking fee will be non-refundable and unable to be removed from your bill.
Can I add someone to my booking?
If you would like to add someone to your reservation, please book your additional tickets via our website and use the original reservation holders name so we know which reservation to add on to.
If there is no availability, please contact us via Instagram, WhatsApp or Email and we will see what we can do.
What happens if we are late?
Please try to be on time to your brunch and arrive 10 mins prior to your booking.
If you are running between 5 to 45 mins late then you will still get your full drinking time but the DJ/brunch itself will still finish at it's advertised end time.
Do I have to make a booking or can I just turn up?
We are strictly bookings only via our website www.lovebrunch.co.uk, we do not accept walk ins.
Booking fees & service charge
Are booking fees taken off the bill on the day?
Yes booking fees count as part of the £49.95 and then you pay the remainder on the day.
Please note, if there are people who can no longer attend, their fee will not be taken off your bill.
Do I have to pay the service charge?
The restaurant add a discretionary/optional service charge to your bill like most restaurants do.
It is up to the customer whether or not they would like to pay this. You can asked for this to be removed from the bill if you do not wish to pay it and a member of staff will happily accommodate.
If you wish to tip in cash to the waiter, this is also okay.
Food & drink
How do the drinks work?
Drinks will be given accordingly by the jug/bottle to serve the amount of people on that table.
Jugs/glasses must be finished before being refilled.
You can mix and match your drinks as long as they are finished.
Please drink responsible.
How and when do I pre-order my tables food?
Please go to the main menu and click 'Submit food' then choose the venue you are attending.
The booking holder is required to make the pre-order for their whole tablein one go as we link reservations and food orders by name.
We need your food order at least a week prior to your arrival date if you have booked in advance.
If you are booking last minute, then we need your food orders at your earliest convenience.
Who do I contact for allergies/dietary requirements?
For allergies/dietary please contact us if you are unsure of anything on the menu.
Allergies can also be included in food orders which we pass over to the restaurant.
Do you cater to veggie, vegan & gluten free?
Yes, we do have a variety of options on our menu and our staff are trained in food allergens.
Special occasions
Can I private hire for brunch?
GO FOR IT! Message us for inquiries and we will see what we can do to ensure you have the best time.
Do you do anything for birthdays?
The staff will bring out a sparkler on a cocktail if you let us know its a birthday booking (subject to availability).
If you would also like to bring anything such as balloons, cake, then please do so.
Please avoid confetti or sequins.
Work with us
I am a DJ/entertainer and would like to perform at one of your events
Please contact events@lovebrunch.co.uk and our Marketing Team will be in touch!
I own a venue and would like to work with lovebrunch!
Please contact info@lovebrunch.co.uk and our events team will be in touch!
I have a marketing opportunity...
Please contact events@lovebrunch.co.uk and our marketing team will be in touch!